John Testa, MD
1154 Highland Ave, Cheshire, Connecticut, 06410
Patients consistently praise Dr. Testa for his deep medical knowledge, compassionate bedside manner, and willingness to listen. Many have been with him for decades, viewing him as a trusted partner in their health journey. While the doctor himself receives glowing feedback, a recurring pain point is the office staff, with some patients reporting rude interactions and billing frustrations. Overall, the clinical care is top-notch, but the administrative side can be a bit of a headache.
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If you have a billing issue, try to speak directly with the office manager rather than the front desk staff.
✓ What Works Well
- Exceptional bedside manner
- Thorough and knowledgeable
- Long-term patient loyalty
✗ Areas to Improve
- Rude office staff
- Billing and administrative issues
- Long wait times
- Is Dr. Testa accepting new patients?
- How do I resolve a billing dispute with the office?
Dr. Testa is a rockstar, but the front desk needs a serious attitude adjustment.
The medical care is spot on, but the billing department is a total mess.
I've been a patient for 20 years and wouldn't trade him for anyone.
- Category Health & Medical
- City Cheshire
- State Connecticut
- Postcode 06410
- Country United States
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