10710 Charter Dr, # 200, Columbia, Maryland, 21044
This practice is highly polarized. Long-term patients often express deep loyalty and satisfaction with the care they've received over years. However, recent reviews highlight significant issues with administrative dysfunction, billing errors, and a perceived decline in the quality of care following organizational changes. Many patients report feeling dismissed, rushed, or treated with a lack of empathy, leading to a loss of trust.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Check your EOBs carefully and follow up on billing issues immediately.
✓ What Works Well
✗ Areas to Improve
I've been a patient for years, but the service has declined.
The doctors are great, but the office is a mess.
I felt dismissed and unheard during a vulnerable time.