1106 Annapolis Rd, Suite 280, Odenton, Maryland, 21113
Patients generally praise the surgical expertise and bedside manner of the orthopedic surgeons here. However, the administrative side is a major pain point, with many reports of poor communication, long wait times for callbacks, and billing nightmares. While the clinical care is often described as top-notch, the office staff and billing department frequently leave patients feeling frustrated and ignored.
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Request to have your X-rays done on-site immediately before your appointment to save time and ensure the doctor has the latest data.
✓ What Works Well
✗ Areas to Improve
Surgeons are spot on and very knowledgeable.
Billing is a total nightmare.
Communication with the office is non-existent.