601 N Caroline St, 5th Floor, Baltimore, Maryland, 21205
Johns Hopkins Orthopedics is highly regarded for its clinical expertise, with many patients reporting excellent surgical outcomes and thorough care. However, the patient experience is frequently marred by significant administrative issues, including long wait times, poor communication, and occasional unprofessional behavior from support staff. It is a practice where the medical care is top-tier, but the administrative experience can be a source of significant frustration.
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Be prepared for long wait times and follow up by phone if you don't hear back from the office promptly.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the office is a mess
Clinical care is excellent
Staff needs better training