Automobile · Auto Dealership

Johnson Auto Plaza, Inc. Sales Dept

12410 E 136th Ave, Brighton, Colorado, 80601

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

This dealership is generally well-regarded for its sales team, with many customers praising the friendly, low-pressure environment. However, the service department seems to be a major pain point for some, with reports of long waits, poor communication, and unresolved issues. It's a place where you might get a great deal, but you might also face some headaches down the road.

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We analyze 78 public reviews for Johnson Auto Plaza, Inc. Sales Dept using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 60/100
Pro Tip

If you're buying a used car, get an independent inspection before you sign anything, regardless of the 'certified' label.

Good sales team
Inconsistent service
Pros & Cons

✓ What Works Well

  • Friendly and professional sales staff
  • Good vehicle selection
  • Transparent sales process

✗ Areas to Improve

  • Poor service department communication
  • Long wait times for service
  • Reports of rude management
Frequently Asked Questions
  • Is the service department reliable?
  • How is the buying process?
  • Are they transparent about pricing?
User Feedback

Great sales experience.

Service department is a nightmare.

Hit or miss depending on the day.