Other · Pools & Spas

Johnson's Pools & Spas, LLC

1088 NY-434, Owego, New York, 13827

Google Maps Updated: 20 May 2026
Authenticity Score: 78/100
About

Johnson's Pools & Spas is a well-regarded family business that many customers view as a staple in the community. They are praised for their knowledgeable staff, helpful water testing, and wide selection of supplies. While most experiences are positive, there are some reports of frustration regarding warranty claims and occasional communication issues with management. Despite these isolated incidents, the majority of customers feel like family and appreciate the personalized service they receive.

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We analyze 71 public reviews for Johnson's Pools & Spas, LLC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 82/100
Facilities 85/100
Pro Tip

Bring a water sample for their free analysis; it's a great way to get expert advice.

Family-owned
Well-stocked
Pros & Cons

✓ What Works Well

  • Knowledgeable and friendly staff
  • Great selection of pool supplies
  • Personalized customer service

✗ Areas to Improve

  • Occasional warranty claim issues
  • Communication with management can be difficult
  • Some reports of high pricing
Frequently Asked Questions
  • Do they offer free water testing?
  • Can they order parts for older models?
  • Is there a rewards program?
User Feedback

They treat you like family.

Best pool supply store within 100 miles.

They stand behind their products.