Johnstons Subaru Service
3480 US-6, Middletown, New York, 10940
Johnstons Subaru Service is generally well-regarded for its professional and efficient service department. Customers appreciate the clear communication via text and phone, and the availability of loaner cars is a major plus. While there are occasional reports of miscommunication or long wait times, the staff is frequently praised for being helpful and not pushy with upselling. It is a reliable choice for Subaru owners in the area.
We analyze 68 public reviews for Johnstons Subaru Service using our data models and filter out spam to highlight only authentic feedback.
They provide detailed photos of your vehicle's inspection points, which is great for peace of mind.
✓ What Works Well
- Excellent communication via text/phone
- Loaner cars available
- Professional and friendly staff
✗ Areas to Improve
- Occasional long wait times
- Some reports of miscommunication
- Diagnostic fees can be frustrating
- Do they provide loaner cars?
- Is the waiting area comfortable?
- Are they pushy with repairs?
They keep you updated every step of the way.
Very professional and they don't try to upsell.
Loaner car saved my weekend.
- Category Automobile
- Neighborhood Middletown
- City Middletown
- State New York
- Postcode 10940
- Country United States
