825 Plainfield Rd, Joliet, Illinois, 60435
Joliet Family Dental is often praised for being a lifesaver for emergency cases and for their compassionate care toward patients with special needs or anxiety. However, there are significant complaints regarding front desk rudeness, billing transparency, and occasional clinical errors. It is a busy office that seems to prioritize volume, which sometimes impacts the quality of patient interaction.
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✓ What Works Well
✗ Areas to Improve
They saved me when I was in severe pain.
The front desk staff needs a serious attitude adjustment.
Great clinical care, but the admin side is chaotic.