Health & Medical · Dental Clinic

Joliet Family Dental

825 Plainfield Rd, Joliet, Illinois, 60435

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

Joliet Family Dental is often praised for being a lifesaver for emergency cases and for their compassionate care toward patients with special needs or anxiety. However, there are significant complaints regarding front desk rudeness, billing transparency, and occasional clinical errors. It is a busy office that seems to prioritize volume, which sometimes impacts the quality of patient interaction.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 42/100
Pro Tip

Check the price list posted in the office if you are self-paying to ensure you are being charged correctly.

Saturday emergency hours
Wheelchair accessible
Pros & Cons

✓ What Works Well

  • Excellent for emergency dental needs
  • Compassionate with special needs patients
  • Affordable pricing for self-pay

✗ Areas to Improve

  • Rude front desk interactions
  • Billing transparency issues
  • Occasional clinical mistakes
Frequently Asked Questions
  • Why was I charged for a service I didn't receive?
  • Can I get an emergency appointment today?
User Feedback

They saved me when I was in severe pain.

The front desk staff needs a serious attitude adjustment.

Great clinical care, but the admin side is chaotic.

Location Details
Street: 825 Plainfield Rd
Neighborhood: Joliet
City: Joliet
State: Illinois
Postcode: 60435
Country: United States
Location
825 Plainfield Rd, Joliet, IL 60435
Quick Info
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