777 S 2nd St, Coshocton, Ohio, 43812
This agency receives mixed reviews, with many customers praising the individual agents for their patience and helpfulness during policy transfers. Several users appreciate the proactive communication regarding renewals. However, there is a notable segment of customers expressing frustration with corporate-level service, difficulty reaching a live person, and rising premiums. While some find the service spot on, others feel the agency lacks the personal touch they expected.
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✓ What Works Well
✗ Areas to Improve
The agents are great, but the corporate system is a headache.
They really helped me navigate the cancellation process.
Good service, but the rates keep climbing.