999 E Murray Holladay Rd, Salt Lake City, Utah, 84117
Dr. Jordan Roberts is widely praised for his attentive, compassionate, and thorough approach to primary care. Patients feel empowered and well-informed under his guidance. However, there is significant dissatisfaction regarding the clinic's administrative policies, particularly billing practices and communication. While the medical care is top-tier, the corporate-style management often leaves patients feeling frustrated.
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Clarify all potential charges for your annual physical before the appointment to avoid unexpected 'extra' visit fees.
✓ What Works Well
✗ Areas to Improve
Dr. Roberts is a fantastic doctor
The billing department is a headache
Great care, poor management