709 Hollybrook Dr, Suite 2301, Longview, Texas, 75605
Patients generally praise Dr. Massare for his clear explanations and compassionate bedside manner. Many feel reassured by his expertise during heart procedures. However, some report frustration with administrative follow-ups and occasional dismissive attitudes from front-desk staff. Overall, the clinical care is seen as top-tier, even if the office flow has hiccups.
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Patients suggest calling early in the week to avoid the end-of-day rush at the front desk.
✓ What Works Well
✗ Areas to Improve
Dr. Massare is a lifesaver.
Front desk needs a better attitude.
Very thorough and easy to talk to.