311 Buddy Ganem Dr, Suite A, Portland, Texas, 78374
Patients consistently praise Dr. Ramirez for his attentive, compassionate, and thorough approach to care. He is described as a great listener who avoids rushing appointments, making patients feel truly heard. While the medical care is top-tier, some patients report frustration with the office staff regarding appointment availability and communication. Overall, the clinical experience is highly regarded, though administrative hurdles remain a pain point.
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Use the online patient portal for non-urgent requests to bypass the busy phone lines.
✓ What Works Well
✗ Areas to Improve
Dr. Ramirez is a gem who actually listens.
The office staff needs better training on phone etiquette.
Great care, but the scheduling system is a headache.