7150 W 20th Ave, Suite 210, Hialeah, Florida, 33016
Dr. Mendez is highly regarded for his skill and kindness, with many patients crediting him for successful skin cancer treatments. The office environment is generally clean and professional. However, there is a recurring theme of frustration regarding the front desk staff, who are often described as rude or difficult to reach. Some patients also express disappointment when they see a nurse practitioner instead of the doctor.
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✓ What Works Well
✗ Areas to Improve
Great doctor, terrible phone service
Dr. Mendez is a lifesaver
Front desk needs better training