Jose Miguel Iturbe, MD
1139 E Sonterra Blvd, Suite 520, San Antonio, Texas, 78258
Patients generally rave about Dr. Iturbe's bedside manner and his ability to explain complex heart issues in plain English. While the clinical care is top-notch, the office staff often drops the ball on returning calls, which is a major pain point. Most folks feel empowered and well-cared for during their actual appointments. It is a solid spot for cardiac care if you can get past the administrative hiccups.
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If you need a quick response, skip the phone and try to handle requests during your in-person visit.
✓ What Works Well
- Excellent bedside manner
- Thorough explanations
- Convenient hospital location
✗ Areas to Improve
- Poor phone responsiveness
- Long wait times
- Difficulty getting records
- How do I get my test results without the portal?
- Why is it so hard to get a callback?
The doctor is spot on, but the office staff needs a wake-up call.
Dr. Iturbe saved my life, but I spent hours trying to reach them.
Great medical care, but the admin side is a total mess.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78258
- Country United States
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