440 FL-7, Royal Palm Beach, Florida, 33411
Dr. Ortega is widely respected for his surgical skill and thoroughness, with many patients reporting excellent outcomes. The office is generally described as efficient and professional. However, there are recurring complaints about administrative communication, specifically regarding follow-up calls and scheduling, which some patients find frustrating. Despite these issues, the quality of medical care remains a strong point.
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✓ What Works Well
✗ Areas to Improve
Dr. Ortega is a great surgeon.
The office staff can be hard to reach.
Great results, but the admin side needs work.