114-39 Sutphin Blvd, New York, New York, 11434
The center is a staple for the community, but patients are fed up with the front desk staff and administrative hurdles. While some doctors are described as gems, the overall experience is marred by long waits and poor communication. Many feel the service has declined over the years, making it a struggle to get basic care.
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Try to arrive as a walk-in early if you cannot get through on the phones.
✓ What Works Well
✗ Areas to Improve
Doctors are okay, but the staff makes it impossible.
Convenient but prepare to wait hours.
Needs serious customer service training.