108 Broughton Ave, Bloomfield, New Jersey, 07003
Dr. Joshua Gould is highly regarded for his surgical skill, thoroughness, and kind bedside manner. Patients consistently report positive outcomes for cataract surgeries and routine exams. While the clinical care is excellent, the front desk staff frequently receives criticism for being rude, dismissive, or difficult to reach, which is a common frustration for patients.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have issues with the front desk, ask to speak with the office manager directly.
✓ What Works Well
✗ Areas to Improve
Dr. Gould is the best, but the front desk needs a total overhaul.
Great doctor, but the administrative experience is a headache.
I trust him with my eyes, but I dread calling the office.