Joshua Y. Menendez M.D.
800 St Vincents Dr, Suite 700, Birmingham, Alabama, 35205
Patients generally praise Dr. Menendez for his surgical skill and ability to provide relief from chronic pain. Many feel he is a genius who gave them their lives back. However, the office staff is frequently criticized for poor communication and slow call-back times. Some patients feel dismissed if their condition does not immediately require surgery.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a quick response, try calling early in the morning or ask for the nurse line directly.
✓ What Works Well
- Exceptional surgical outcomes
- Empathetic bedside manner
- Clear explanation of procedures
✗ Areas to Improve
- Poor office communication
- Long wait times
- Dismissive attitude toward non-surgical cases
- Why is it so hard to get a call back?
- Is surgery the only option for my back pain?
Great surgeon but the office needs to improve their phone etiquette.
He gave me my life back after years of pain.
Felt like a waste of time when he just suggested core exercises.
- Category Health & Medical
- City Birmingham
- State Alabama
- Postcode 35205
- Country United States
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