Journey Real Estate
1515 W Gurley St, Suite 600, Prescott, Arizona, 86305
Journey Real Estate receives highly polarized reviews. Some tenants praise the staff for being responsive and helpful, particularly during the move-in process. However, a large number of tenants report serious issues, including poor communication, lack of maintenance, and unfair charges upon move-out. Many reviewers feel the company is unprofessional and does not respect tenant rights, leading to a very negative overall sentiment.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you rent from them, document everything with photos and get all agreements in writing.
✓ What Works Well
- Some staff members are helpful and responsive
- Seamless move-in process for some
✗ Areas to Improve
- Poor communication and lack of responsiveness
- Issues with maintenance and repairs
- Unfair charges and security deposit disputes
- Why is it so hard to get a response?
- Are the properties well-maintained?
The staff is unprofessional and rude.
Maintenance issues are rarely addressed.
Avoid this company if possible.
- Category Real Estate
- City Prescott
- State Arizona
- Postcode 86305
- Country United States
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