Personal Care · Nail Salon
Joy Nails
1366 East Ridge Road, Rochester, New York, 14621
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Updated: 18 May 2026
Authenticity Score: 79/100
About
Joy Nails is a long-standing salon with a loyal customer base. Many clients appreciate the friendly service and quality work. However, there are consistent complaints about wait times, pricing, and occasional unprofessionalism. It's a place that works for many, but it's not without its issues.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
16
Lowest rating
We analyze 72 public reviews for Joy Nails using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
75/100
Staff Behavior
70/100
Pro Tip
Be prepared for potential wait times even with an appointment.
Loyal Staff
Convenient
Pros & Cons
✓ What Works Well
- Friendly and loyal staff
- Good quality nail work
- Convenient location
✗ Areas to Improve
- Wait times
- Pricing concerns
- Occasional unprofessionalism
Frequently Asked Questions
- Do they take appointments?
- Is it expensive?
- Do they take cards?
User Feedback
Rachel is great
Mixed reviews
Friendly staff
Quick Info
- Category Personal Care
- Neighborhood Irondequoit
- City Rochester
- State New York
- Postcode 14621
- Country United States
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