JP's Plumbing & Heating
Home Services · Plumbing & HVAC

JP's Plumbing & Heating

235 N Center St, Statesville, North Carolina, 28677

Google Maps Updated: 20 May 2026
Authenticity Score: 88/100
About

Customers generally praise the team for being responsive and professional during emergencies. Many reviewers highlight the technicians' ability to explain issues clearly and provide fair solutions. While most experiences are positive, a few users felt the pricing was high or communication was lacking during complex repairs. Overall, the company is seen as a reliable local choice for heating and plumbing needs. The staff is often described as courteous and efficient.

Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
15
Lowest rating

We analyze 74 public reviews for JP's Plumbing & Heating using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 85/100
Communication 78/100
Pro Tip

Ask for a specific technician if you have had a good experience with one previously, as many customers find consistency helpful.

Emergency Response
HVAC & Plumbing
Pros & Cons

✓ What Works Well

  • Fast emergency response
  • Professional and polite technicians
  • Clear communication of issues

✗ Areas to Improve

  • High service fees
  • Occasional communication gaps
  • Pricing concerns on parts
Frequently Asked Questions
  • Do you offer emergency after-hours service?
  • Is the diagnostic fee applied to the repair cost?
  • Can I request a specific technician?
User Feedback

Technicians are very thorough and respectful of the home.

Pricing can be steep compared to other local providers.

Office staff is helpful and keeps customers updated.