Juan C. Soto-Lopez, MD
8080 State Hwy 121, STE 300, McKinney, Texas, 75070
Dr. Soto-Lopez is widely respected for his thoroughness, medical knowledge, and genuine care for his patients. However, the practice suffers from significant administrative issues, particularly regarding phone accessibility and appointment scheduling. Patients often feel frustrated by long wait times and poor communication, despite the high quality of the doctor's clinical care.
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If you need to reach the office, consider visiting in person if phone attempts fail, as the administrative side is currently struggling.
✓ What Works Well
- Highly knowledgeable doctor
- Thorough and patient care
- Strong patient-doctor relationship
✗ Areas to Improve
- Extremely poor phone accessibility
- Long wait times for appointments
- Administrative disorganization
- Why is it so hard to reach the office?
- Is Dr. Soto-Lopez accepting new patients?
Great doctor, but the office staff is a nightmare.
He is a doctor for life, if you can get an appointment.
The phone system is a total failure.
- Category Health & Medical
- City McKinney
- State Texas
- Postcode 75070
- Country United States
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