74-10 35th Ave, Suite 106, New York, New York, 11372
Patients generally praise Dr. Defex for his gentle touch and clear communication during wisdom tooth extractions. Many feel at ease due to his laid-back demeanor and the supportive staff. However, some report significant frustration with the front desk, citing rude behavior and billing disputes. While the clinical work is often described as spot on, the administrative side leaves a sour taste for some.
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The clinical team is highly skilled, but verify your insurance coverage directly with your provider before booking to avoid surprise fees.
✓ What Works Well
✗ Areas to Improve
Dr. Defex has a great hand for extractions.
The receptionist needs a serious attitude adjustment.
Clinical care is top-tier, but the office management is a mess.