2669 Chili Ave, Rochester, New York, 14624
This pediatric dental office is highly polarizing. Many parents praise the staff for being quick, efficient, and great with kids. However, there is a significant number of very serious complaints regarding the use of physical restraints (papoose boards), lack of parental presence during procedures, and perceived lack of compassion. Parents are strongly advised to research these practices before choosing this office.
Ask specifically about their policy on parental presence during procedures before booking.
✓ What Works Well
✗ Areas to Improve
They traumatized my child.
The staff was wonderful.
I felt like a number.