Juneau Bone & Joint Center
3220 Hospital Dr, Juneau, Alaska, 99801
Juneau Bone & Joint Center is generally praised for its surgical expertise and effective physical therapy. Patients often feel well-cared for by the doctors, especially Dr. Brown and Dr. Hightower. However, there are significant frustrations regarding billing practices, administrative responsiveness, and occasional long wait times. It is a high-quality medical facility that struggles with the business side of healthcare.
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Verify your insurance coverage and billing codes before any procedure to avoid unexpected out-of-pocket costs.
✓ What Works Well
- Expert surgical care
- Effective physical therapy
- Professional medical staff
✗ Areas to Improve
- High billing costs
- Poor administrative follow-up
- Difficult to reach by phone
- Why is the billing so high?
- How do I get a referral sent?
Surgical mastery
Billing is a nightmare
Great PT team
- Category Health & Medical
- City Juneau
- State Alaska
- Postcode 99801
- Country United States
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