1440 Royal Palm Beach Blvd, Suite A, Royal Palm Beach, Florida, 33411
This practice has a very loyal following for specific staff members, particularly those at the front desk who are described as the 'heart' of the office. However, the overall management and communication are frequently criticized. Patients report long hold times, difficulty getting appointments, and billing frustrations. The clinical care is generally well-regarded, but the administrative hurdles are a major pain point.
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If you have an urgent question, try visiting the office in person rather than calling, as phone responsiveness is a known issue.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible phone service
Lisa at the front desk is a gem
Billing department needs help