4 Commons Ave, Windham, Maine, 04062
Parents love the clinical care and the way the team handles anxious children, especially those with special needs. The dentists are seen as gentle and skilled. However, the front office is a major pain point, with many parents feeling the administrative staff is cold, rigid with policies, and difficult to deal with regarding billing.
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Be extremely careful with their 48-hour cancellation policy; they are known to blacklist families for single missed appointments.
✓ What Works Well
✗ Areas to Improve
Dentists are great, but the front desk is a nightmare.
They really know how to work with autistic kids.
Billing is a total headache.