1925 S Atlantic Blvd, Monterey Park, California, 91754
Customers are split between praising specific staff for quick, honest service and complaining about long wait times and aggressive upselling. Many feel the shop pushes unnecessary repairs, especially on tires and batteries. While some find the service spot on and efficient, others report feeling ripped off or ignored. The inconsistency in management and technician quality is a major pain point. Overall, it is a hit-or-miss spot for routine maintenance.
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Always ask for a visual inspection of the part they claim is broken before authorizing extra work.
✓ What Works Well
✗ Areas to Improve
Staff needs better time management
Stop pushing extra services on every visit
Management should address the inconsistent service quality