Justin Gomez, MD
1273 Florida Ave S, Rockledge, Florida, 32955
Dr. Gomez is generally well-regarded for his medical expertise and thoroughness, with many patients feeling well-cared for. However, there is a recurring theme of frustration with the office staff, particularly regarding communication, billing, and responsiveness. While the clinical outcomes are often positive, the administrative experience can be a significant drawback for some patients.
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If you have a serious concern, try to be persistent and document all your interactions with the office staff.
✓ What Works Well
- Dr. Gomez is thorough and knowledgeable
- Effective diagnostic and treatment plans
- Professional and efficient clinical staff
✗ Areas to Improve
- Rude and dismissive office staff
- Poor communication and follow-up
- Inconsistent billing and insurance issues
- Why is it so hard to get a return call?
- Is the doctor accepting new patients?
- How do I resolve a billing issue?
Great doctor, but the office staff is a nightmare.
I feel like I'm in good hands, but the communication is poor.
I'll never go back because of how I was treated.
- Category Health & Medical
- City Rockledge
- State Florida
- Postcode 32955
- Country United States
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