Justin Goodman - State Farm Insurance Agent
4200 Old Seward Hwy, B4, Anchorage, Alaska, 99503
This agency has a very polarized reputation. Many customers love the agents, especially Pilar and Sadie, for their professionalism and helpfulness. However, there are some very strong negative reviews regarding billing issues, poor communication, and a perceived lack of care for long-term customers. It seems like a place where you can get great service if you find the right agent, but the overall office management has left some people feeling frustrated.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, ask for a supervisor immediately rather than playing phone tag.
✓ What Works Well
- Professional and helpful agents
- Good rates for some
- User-friendly app
✗ Areas to Improve
- Billing and pricing issues
- Poor communication
- Lack of care for long-term customers
- Why did my rate increase?
- How do I cancel my policy?
- Can you help me with a quote?
Great service if you get the right agent
Overpriced and poor communication
Very professional and knowledgeable
- Category Financial Services
- City Anchorage
- State Alaska
- Postcode 99503
- Country United States
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