16320 NW 59th Ave, 2nd Floor, Miami Lakes, Florida, 33014
This practice is highly valued for its clinical care, with many patients praising Dr. Perez and Dr. Suarez for their expertise and bedside manner. However, the administrative side is a significant pain point. Patients frequently report difficulty reaching the office by phone, long wait times, and issues with referral processing. It is a practice where the doctors are excellent, but the office management is struggling.
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If you need a referral, follow up in person; phone calls are rarely effective.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin side is a mess.
I've been a patient for years and I love the doctors.
Great care, but be prepared for administrative headaches.