1351 Fowler St, Richland, Washington, 99352
Patients often praise the surgical outcomes and the expertise of doctors like Dr. Bales and Dr. Sampson. However, the clinic is frequently criticized for poor administrative communication, long wait times, and difficulty reaching the office by phone. Many patients feel like a number rather than a person.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be persistent with phone calls and use the patient portal if available.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on
Front desk needs training
Great care once you get in