Health & Medical · Regional Medical Center

Kadlec Regional Medical Center

888 Swift Blvd, Richland, Washington, 99352

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

Kadlec Regional Medical Center is a large facility with highly variable experiences. Many patients praise the life-saving care and the dedication of the ICU and oncology staff. However, there are numerous complaints about the emergency room's slow intake process, poor communication, and unprofessional behavior from some staff members. It is a major hospital where the quality of care can depend heavily on the specific department and shift.

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We analyze 74 public reviews for Kadlec Regional Medical Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 82/100
Admin Efficiency 45/100
Pro Tip

If you are in the ER, be prepared for long waits and advocate for yourself if you feel your condition is worsening.

Full-service hospital
Specialized care units
Pros & Cons

✓ What Works Well

  • Life-saving critical care
  • Dedicated ICU and oncology staff
  • Modern facilities

✗ Areas to Improve

  • Slow ER intake process
  • Poor communication
  • Inconsistent staff professionalism
Frequently Asked Questions
  • How long is the ER wait?
  • How do I get my test results?
  • Is there a better hospital nearby?
User Feedback

The ICU team saved my life.

ER wait times are unacceptable.

Communication between staff and patients needs improvement.