Kaiser Permanente Cerritos Medical Offices
Health & Medical · Urgent Care

Kaiser Permanente Cerritos Medical Offices

5424 Woodruff Ave, Lakewood, California, 90713

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

This urgent care is generally well-regarded for its efficiency, cleanliness, and professional staff. Most patients report quick service and thorough care. However, there are some complaints about billing errors and occasional rude staff. It's a solid choice for urgent needs, but keep an eye on your billing statements.

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We analyze 71 public reviews for Kaiser Permanente Cerritos Medical Offices using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 50/100
Pro Tip

Always verify your insurance coverage and billing details before leaving the office.

High efficiency
Clean facility
Pros & Cons

✓ What Works Well

  • Fast and efficient service
  • Clean and organized facility
  • Professional and kind staff

✗ Areas to Improve

  • Billing and insurance errors
  • Occasional rude staff
  • Long wait times during peak hours
Frequently Asked Questions
  • Why is the billing so confusing?
  • Are the wait times always this long?
  • How do I get my test results?
User Feedback

Great care, but watch out for billing

Efficient and professional

Wait times are usually short