Kaiser Permanente Downtown Decatur Medical Office
201 W Ponce de Leon Ave, A, Decatur, Georgia, 30030
Kaiser Permanente in Decatur is generally praised for its efficient, professional, and friendly staff. Patients often highlight the excellent bedside manner of doctors like Dr. Lopez and Dr. Gbogboade. However, there are notable complaints regarding pharmacy wait times, difficulty reaching providers, and occasional administrative errors.
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Use the Kaiser portal for most non-urgent needs to avoid long phone wait times.
✓ What Works Well
- Efficient service
- Friendly staff
- Excellent doctors
✗ Areas to Improve
- Pharmacy delays
- Difficulty reaching providers
- Administrative errors
- How do I get a prescription refill?
- Is parking validated?
Dr. Lopez is amazing.
The pharmacy is always slow.
Great care, but the system is factory-like.
- Category Health & Medical
- City Decatur
- State Georgia
- Postcode 30030
- Country United States
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