Health & Medical · Medical Offices

Kaiser Permanente Folsom Medical Offices

2155 Iron Point Rd, Folsom, California, 95630

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Experiences at this Kaiser location are quite mixed. Many patients praise specific doctors for their expertise and compassion, while others express deep frustration with administrative hurdles, long wait times, and billing issues. It is a large system, and the quality of care can feel inconsistent depending on the department and staff member.

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We analyze 78 public reviews for Kaiser Permanente Folsom Medical Offices using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 60/100
Pro Tip

Use the Kaiser app for scheduling and messaging to avoid long phone wait times.

Integrated Care
Online Portal
Pros & Cons

✓ What Works Well

  • Access to excellent specialists
  • Integrated medical records
  • Convenient online portal

✗ Areas to Improve

  • Long wait times for appointments
  • Administrative and billing frustrations
  • Inconsistent customer service
Frequently Asked Questions
  • How do I schedule an appointment?
  • Is my insurance accepted?
  • How do I access my records?
User Feedback

Great doctors, but the system is a headache.

Efficient lab services.

Hard to get a human on the phone.