Health & Medical · Medical Offices

Kaiser Permanente North Hollywood Medical Offices

5250 Lankershim Blvd, North Hollywood, California, 91601

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Patients generally appreciate the convenience of having labs, pharmacy, and doctors in one location. Many praise the staff for being kind and professional, especially in the lab department. However, there are frequent complaints about the antiquated appointment system, long wait times, and the difficulty of reaching someone by phone. Overall, it's a reliable but busy facility.

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We analyze 74 public reviews for Kaiser Permanente North Hollywood Medical Offices using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 50/100
Pro Tip

Use the Kaiser app for scheduling and messaging; it's much more reliable than calling the office.

High convenience
Busy facility
Pros & Cons

✓ What Works Well

  • Convenient one-stop shop (labs, pharmacy, doctors)
  • Kind and professional staff
  • Clean and modern facility

✗ Areas to Improve

  • Antiquated appointment system
  • Long wait times
  • Difficulty reaching staff by phone
Frequently Asked Questions
  • How do I reach someone by phone?
  • Is the lab busy?
  • Are the doctors thorough?
User Feedback

Great convenience, but the phone system is a nightmare.

Staff is wonderful, very professional.

Efficient care, but be prepared for long waits.