Health & Medical · Dentistry

Kaiser Permanente North Lancaster Dental Office

2300 Lancaster Dr NE, Salem, Oregon, 97305

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

This office has a polarized reputation. Many patients praise the clinical staff for their kindness and professionalism, especially during complex procedures. However, there are frequent complaints about the appointment scheduling system, long wait times, and billing issues. While the care itself is often rated highly, the administrative experience is a major pain point for many.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
14
Lowest

We analyze 65 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 78/100
Admin Efficiency 35/100
Pro Tip

Keep detailed records of all your appointments and billing statements.

Kaiser Permanente facility
High patient volume
Pros & Cons

✓ What Works Well

  • Kind and professional clinical staff
  • Excellent care for complex procedures
  • Clean and comfortable facility

✗ Areas to Improve

  • Difficult appointment scheduling
  • Long wait times
  • Billing and insurance confusion
Frequently Asked Questions
  • Why is it so hard to get an appointment?
  • How do I resolve this billing issue?
  • Do you accept my insurance?
User Feedback

The doctors are great, but the system is broken.

They really care about patient comfort.

Administrative hurdles are very frustrating.

Location Details
Street: 2300 Lancaster Dr NE
Neighborhood: Lancaster
City: Salem
State: Oregon
Postcode: 97305
Country: United States
Location
2300 Lancaster Dr NE, Salem, OR 97305
Quick Info
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