1450 10th St, empty, Santa Monica, California, 90401
Patients generally appreciate the efficient and professional care at this Kaiser location. Many highlight the kindness and attentiveness of the nursing staff and the thoroughness of the doctors. However, there are consistent complaints about the pharmacy's service, long wait times, and difficulty reaching the office by phone.
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Use the Kaiser app for scheduling and prescription refills to avoid long phone wait times.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the pharmacy system is frustrating
Excellent clinical care
Billing needs more transparency