Kaiser Permanente Torrance Medical Offices
20790 Madrona Ave, Torrance, California, 90503
Kaiser Permanente Torrance is a large, busy facility with a wide range of services. Patients appreciate the convenience of having labs, exams, and pharmacy in one place. However, the size of the facility can be overwhelming, and there are frequent complaints about long wait times, rude staff, and difficulty navigating the system.
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Arrive at least 30 minutes early to navigate the large facility and parking.
✓ What Works Well
- Convenient one-stop-shop
- Efficient pharmacy and lab
- Some excellent individual doctors
✗ Areas to Improve
- Large and confusing facility
- Long wait times
- Inconsistent staff professionalism
- Where do I go for my appointment?
- Why is it so hard to get an urgent care appointment?
Great facility, but get there early.
Staff can be rude and dismissive.
Efficient, but feels like a number.
- Category Health & Medical
- City Torrance
- State California
- Postcode 90503
- Country United States
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