Kalamazoo Optometry
5949 Lovers Ln, empty, Portage, Michigan, 49002
Kalamazoo Optometry is generally well-regarded for its professional and thorough eye care. Patients appreciate the friendly staff and the expertise of the doctors. However, there are recurring complaints about billing practices, particularly regarding insurance billing and unexpected charges. Some patients also report long wait times and poor communication from the front office.
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Verify your insurance coverage for specific services before your appointment to avoid billing surprises.
✓ What Works Well
- Thorough and professional eye care
- Friendly and knowledgeable staff
- Clean facility
✗ Areas to Improve
- Billing and insurance issues
- Long wait times
- Poor front office communication
- Why was I billed this way?
- Is the staff friendly?
Dr. Sutter is great.
Billing is confusing and expensive.
Staff is friendly but front desk can be rude.
- Category Health & Medical
- City Portage
- State Michigan
- Postcode 49002
- Country United States
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