3801 Glenkerry Ct, Suite 2, Portage, Michigan, 49024
The surgical outcomes are generally highly regarded, with many patients praising the doctors' skill and the smooth recovery process. However, the administrative side of the practice is a major pain point. Patients frequently report long wait times for appointments, poor communication regarding billing, and dismissive attitudes from the front office staff.
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If you need an urgent extraction, look for alternatives in Grand Rapids, as the scheduling here is notoriously slow.
✓ What Works Well
✗ Areas to Improve
The doctor is a genius, but the office staff makes it a headache.
Great surgical care, but don't expect a quick appointment.
The clinical team is top-notch, but the admin side is a mess.