Health & Medical · Community Health Center

Kalihi Palama Health Center - 915 Medical Clinic

915 N King St, 2nd Floor, Honolulu, Hawaii, 96817

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

While the medical providers receive high praise for their empathy and skill, the administrative experience is a major pain point. Patients frequently report difficulty reaching the clinic by phone and describe the front desk staff as rude or unhelpful. Despite these operational hurdles, many families value the center's mission and the care provided by the doctors.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
16
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 35/100
Pro Tip

It is often faster to walk in person than to call, as phone lines are frequently ignored.

High provider satisfaction
Low administrative reliability
Pros & Cons

✓ What Works Well

  • Caring and empathetic doctors
  • Comprehensive family care
  • Strong community mission

✗ Areas to Improve

  • Extremely difficult to reach by phone
  • Rude front desk staff
  • Long wait times and scheduling issues
Frequently Asked Questions
  • How do I schedule an appointment?
  • Do they accept my insurance?
User Feedback

Doctors are great, but the front desk needs training.

Impossible to get anyone on the phone.

The care is worth the wait if you can get in.

Location Details
Street: 915 N King St, 2nd Floor
Neighborhood: Kalihi
City: Honolulu
State: Hawaii
Postcode: 96817
Country: United States
Location
915 N King St 2nd Floor, Honolulu, HI 96817
Quick Info
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