Kansas City Eye Clinic
7504 Antioch Rd, Overland Park, Kansas, 66204
Patients generally report high satisfaction with the surgical outcomes and clinical expertise at this clinic. The doctors are described as thorough and professional. However, there is a recurring theme of poor customer service from the front desk and optical shop staff, with some patients feeling ignored or treated rudely. It is a place where the medical care is excellent, but the support staff experience can be hit or miss.
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If you need glasses, verify the order status frequently as some patients report delays.
✓ What Works Well
- Excellent surgical results
- Professional and knowledgeable doctors
- Clean facility
✗ Areas to Improve
- Rude front desk staff
- Optical shop service issues
- Communication gaps
- Is the optical shop reliable for glasses?
- How long is the wait for an appointment?
Great doctors, poor front office
Top-notch eye care
Optical shop needs better management
- Category Health & Medical
- City Overland Park
- State Kansas
- Postcode 66204
- Country United States
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