Kansas City Pulmonology Practice - Kansas City
2316 E Meyer Blvd, Suite 303, Kansas City, Missouri, 64132
Patients frequently highlight the clinical excellence of the pulmonologists, often describing them as life-savers who explain complex issues clearly. The medical staff, including nurses and testing technicians, receives high marks for kindness and professionalism. However, the practice struggles with communication bottlenecks, particularly regarding scheduling and returning phone calls. While the doctors are highly regarded, the administrative friction is a recurring pain point for many.
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Patients recommend using the patient portal or visiting in person if phone lines are unresponsive.
✓ What Works Well
- Highly skilled physicians
- Clear communication of test results
- Friendly nursing staff
✗ Areas to Improve
- Difficulty scheduling follow-ups
- Unresponsive phone lines
- Disorganized administrative processes
- How long is the wait for a sleep apnea consultation?
- Why is it so hard to reach the office by phone?
The doctors are top-notch, but the office needs a serious upgrade in communication.
Great bang for the buck regarding the quality of care.
Nurses are very personable and make you feel comfortable.
- Category Health & Medical
- City Kansas City
- State Missouri
- Postcode 64132
- Country United States
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