Health & Medical · Primary Care

Kapil Chatrath, MD

325 Essjay Rd, Williamsville, New York, 14221

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

Dr. Chatrath receives highly polarized reviews. While long-term patients praise his thoroughness and dedication, many new patients report feeling dismissed, unheard, and frustrated by unprofessional behavior. Issues with office communication and billing are frequently mentioned.

Review Summary
20
Most Relevant
11
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 71
Performance Scores
Medical Expertise 70/100
Admin Efficiency 60/100
Pro Tip

Patients often feel the office is a 'factory' rather than a personalized care center.

High availability
Polarized patient satisfaction
Pros & Cons

✓ What Works Well

  • Thorough exams
  • Long-term patient loyalty
  • Availability

✗ Areas to Improve

  • Unprofessional bedside manner
  • Poor office communication
  • Billing issues
Frequently Asked Questions
  • Why is the office so hard to reach?
  • Is he accepting new patients?
User Feedback

Disrespectful and dismissive.

Great for long-term care.

Office staff is hit or miss.

Location Details
Street: 325 Essjay Rd
Neighborhood: Williamsville
State: New York
Postcode: 14221
Country: United States
Location
325 Essjay Rd, Williamsville, NY 14221
Quick Info
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