550 W Redstone Ave, # 200, Crestview, Florida, 32536
Dr. Kara Brooks is highly praised by many for her compassionate, thorough, and attentive care. Patients feel heard and valued. However, there are significant complaints about the office's administrative side, including rude front desk staff, long wait times, and difficulty scheduling appointments. The practice seems to be struggling with communication and organization, which can overshadow the excellent clinical care provided by Dr. Brooks.
If you have trouble scheduling, try calling early in the morning or using the patient portal.
✓ What Works Well
✗ Areas to Improve
Dr. Brooks is amazing, but the office staff is terrible.
I waited for hours and never saw the doctor.
They really care about my health, but the admin side is a mess.