Health & Medical · Community Health Center

Katahdin Valley Health Center Houlton

59 Bangor St, Houlton, Maine, 04730

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

This center is a vital resource, but the patient experience is highly inconsistent. While many patients praise specific doctors for their care and empathy, there are frequent complaints about administrative issues, including long wait times, difficulty reaching the office by phone, and unprofessional front-desk staff.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 25/100
Pro Tip

Try to use the patient portal for communication, as phone lines are often busy.

Medicaid Accepted
Walk-in Lab Hours
Pros & Cons

✓ What Works Well

  • Accessible care
  • Some excellent, caring doctors
  • Helpful with Medicaid/insurance

✗ Areas to Improve

  • Poor phone communication
  • Long wait times
  • Inconsistent staff professionalism
Frequently Asked Questions
  • Why can't I reach anyone by phone?
  • Is it hard to get an appointment?
User Feedback

Great doctors, but the administrative side is a mess.

Vital resource, but be prepared for long waits.

Staff professionalism varies wildly.

Location Details
Street: 59 Bangor St
Neighborhood: Houlton
City: Houlton
State: Maine
Postcode: 04730
Country: United States
Location
59 Bangor St, Houlton, ME 04730
Quick Info
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