Kate Lops, MD
327 Medcrest Dr, Unit A, Crestview, Florida, 32536
Dr. Kate Lops is generally well-regarded for her thoroughness and professional approach. Many patients appreciate her directness and the time she takes to create wellness plans. However, there are significant complaints regarding billing practices, office staff turnover, and perceived lack of compassion in some interactions. It seems to be a practice where the doctor's clinical skill is high, but the administrative and billing side can be a source of major frustration.
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✓ What Works Well
- Thorough and knowledgeable doctor
- Clean and professional facility
- Personalized wellness plans
✗ Areas to Improve
- Billing and insurance issues
- High staff turnover
- Perceived lack of compassion in some interactions
- Why am I being charged a copay?
- Are they accepting new patients?
- How do I get a prescription refill?
Dr. Lops is great, but the billing department is a nightmare.
She really listens and takes her time with me.
The office staff is often rude and poorly trained.
- Category Health & Medical
- City Crestview
- State Florida
- Postcode 32536
- Country United States
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