12349 De Paul Dr, #100, Bridgeton, Missouri, 63044
Dr. Katherine Burns is highly regarded as an expert shoulder surgeon, with many patients reporting excellent surgical outcomes. She is often described as caring and professional. However, there are significant concerns regarding the office staff's communication and responsiveness, with some patients feeling unsupported after their procedures. Wait times and billing issues are also noted as areas for improvement.
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The office is very busy, so schedule your appointments well in advance and be prepared for potential administrative delays.
✓ What Works Well
✗ Areas to Improve
She is an amazing surgeon.
The office staff is rude and unhelpful.
She takes the time to explain everything.